Can't Find Your Service Request?

For enhanced security, customers now need to be logged into an account in order to submit new service requests and track the status of their open service requests. If you previously submitted a service request without being logged into an account, please feel free to call (813) 272-5900 for assistance or a status update.

Confidentiality & Public Records

Any information included is not confidential and is subject to Public Record Laws of the State of Florida and will be provided upon request. Any information included cannot be deleted or retracted once submitted. Should you wish to remain anonymous, please ensure that no personal information is included.

Please Note: Do not use this system to report emergencies.  Please call 9-1-1 to report emergencies.